Last updated: 25 June 2026
This Privacy Policy explains how BlueDot Ecommerce Ltd. collects, uses and protects personal information when you visit our website, contact us, or use our services.
BlueDot Ecommerce Ltd. provides Amazon Vendor Central consultancy, reporting, reconciliation, financial recovery and operational support services.
1. Who we are
BlueDot Ecommerce Ltd. is the organisation responsible for your personal information.You can contact us about this Privacy Policy or your personal information at: info@bluedotecommerce.com
2. Information we collect
We may collect the following information when you use our website or contact us:
your name; business email address; phone number; company name; job title; country or region; details of your enquiry; information you provide during calls, emails or projects; technical information about your website visit, such as IP address, browser type, device type and pages viewed.
If you become a client or partner, we may also collect business information needed to provide our services, such as project files, reports, commercial data, Vendor Central exports and related communications.
Where we work with Amazon Vendor data, this is limited to business information such as purchase orders, invoices, remittances, deductions, shortages, chargebacks, catalogue data, product data, sales reports and operational records.
We do not request, use or store Amazon customer personal information, such as customer names, addresses, phone numbers or customer contact details.
3. How we use your information
We use your information to: respond to enquiries; provide our consultancy and support services; assess whether our services are suitable for your business; investigate Amazon Vendor deductions, shortages, chargebacks and invoice discrepancies; prepare reports, analysis and recommendations; manage client relationships, contracts and billing; improve our website and services; keep our systems secure; comply with legal, accounting and tax obligations.
We do not sell your personal information or Amazon Vendor business data. We do not use client data to build unauthorised cross-client datasets or disclose commercially sensitive information to third parties.
4. Our lawful basis for using personal information
Under UK data protection law, we use personal information only where we have a lawful basis to do so. We usually rely on: contract, where we need the information to provide services or take steps before entering into a contract; legitimate interests, where we use information to run and improve our business, respond to enquiries, secure our systems and manage client relationships;c onsent, where required for optional marketing or non-essential cookies; legal obligation, where we need to keep records for tax, accounting, regulatory or legal reasons.
5. Website hosting, forms and cookies
Our website is hosted on Webflow. If you submit a form through our website, the information may be processed by Webflow and sent to BlueDot Ecommerce Ltd.
Our website may use cookies and similar technologies to operate the site, understand website performance and improve the user experience. If we use non-essential cookies, analytics or advertising tools, we will request consent where required by law.
You can also control cookies through your browser settings.
6. Who we share information with
We may share information with trusted third parties where necessary to run our business and provide our services.
This may include: website hosting and form providers; email, calendar, CRM or business software providers; accountants, lawyers, insurers and professional advisers; payment and billing providers; IT, cloud storage and security providers; regulators, courts or public authorities where legally required.
We only share information where there is a valid business or legal reason to do so. We require service providers to protect information and use it only for the purpose for which it was shared.
7. How long we keep information
We keep personal information only for as long as necessary. As a general guide: enquiry information is kept for as long as needed to respond and manage future communications; client and contract records may be kept for up to six years after the end of the relationship, where required for legal, tax or accounting reasons; project files and Amazon Vendor business data are kept for as long as needed to provide the agreed services, complete reporting or meet legal and contractual obligations; marketing information is kept until you unsubscribe or ask us to stop contacting you.
When information is no longer needed, we delete it, anonymise it or securely archive it.
8. How we protect information
We take reasonable steps to protect personal information and business data from unauthorised access, loss, misuse or disclosure.T hese steps may include secure website hosting, access controls, password protection, multi-factor authentication where available, restricted internal access, confidentiality obligations and secure file handling. No online system is completely secure, but we take appropriate measures to protect the information we process.
9. International transfers
Some of our service providers may process information outside the United Kingdom or the European Economic Area. Where this happens, we take steps designed to ensure that personal information receives appropriate protection, such as using providers with recognised safeguards or contractual protections.
10. Marketing
We may send business-to-business marketing communications where permitted by law. You can opt out of marketing at any time by contacting us at: info@bluedotecommerce.com
Opting out of marketing does not affect service emails, contractual communications or important business notices.
11. Your rights
Depending on your location and the circumstances, you may have rights to: access the personal information we hold about you; ask us to correct inaccurate information; ask us to delete your information; object to certain uses of your information; ask us to restrict how we use your information; withdraw consent where we rely on consent; object to direct marketing.
To make a request, contact us at: info@bluedotecommerce.com
We may need to verify your identity before responding.I f you are unhappy with how we handle your information, you can contact the UK Information Commissioner’s Office.
12. Third-party links
Our website may contain links to third-party websites. We are not responsible for how those websites collect or use your information.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
14. Contact
For questions about this Privacy Policy, contact: BlueDot Ecommerce Ltd.
Email: info@bluedotecommerce.com